Shipping Policy

Orders placed before 12:00 pm PST Monday–Friday will process the same day; otherwise processing will be the next business day.

Free shipping on orders over $250.

Service Area & Schedule

We currently ship within the USA only via USPS, UPS or FedEx. All processing times are based on Pacific Time.

Local Pickup/Dropoff

Local pickup is available at either of our two locations:

3095 Heatheridge Lane, Reno, NV 89509
1616 Chapala Street, Santa Barbara, CA 93101

Orders can be delivered to your location if within 15-mile radius of either Polymorph Beauty Location.

Once Your Order Ships

Once an order is released to the shipping provider, we're no longer responsible for it in transit. If a package is delayed or lost, please contact the carrier directly to file a claim or request an update.

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Questions about an order? Contact us at info@polymorphbeauty.com or (775) 420-4459.